On-Call: Required

Summary of Duties

• The Quality Assurance Officer will be responsible for providing technical, scientific, educational and supportive service to both internal and external users in collaboration with the Quality Coordinator, management, and other senior technologists;
• The Quality Assurance Officer will also be responsible for the following: 
  • Contributing to departmental processes in keeping with Quality Systems Essentials;
  • Networking with internal/external organizations;
  • Generating daily, weekly and monthly reports as required;
  • Ensuring effective communication is maintained with all levels of medical, technical staff and management through evaluating and refining communication strategy; instructing and supporting staff to enhance safe practice and quality improvement in the lab;
  • Providing leadership through mentorship and sharing of expertise; and co-ordinating staff, students and residents in training in conjunction with medical/scientific staff.

Qualifications/Skills

• Current membership with CMLTO required
• Minimum 3 years Anatomic Pathology lab experience required
• Quality and Patient Safety Certificate
• Demonstrated leadership skills essential
• Advanced knowledge in quality systems essential
• Advanced knowledge of continuous quality improvement and Lean techniques are required
• Current knowledge of regulatory requirements
• Advanced knowledge in Health and Safety standards, WHMIS and Infection Control practices
• Demonstrated effective problem solving and decision making practices
• Effective written and oral communication skills
• Computer skills, including Microsoft Office and Paradigm Client, is essential
• Ability to work effectively in a strong team environment