Clinic Secretary – Casual

 

Job description

 

Key Responsibilities:

 

Complete administrative tasks including chart preparation, booking appointments, managing phone lines and other administrative tasks as needed

Process patient referrals and follow up appointments in a timely manner

Proficiently respond to all communications including phone calls and emails

Provide face to face patient support in our outpatient clinics

Support nursing staff and physicians with triaging of patient appointments based on patients' needs

Support clinic flow by coordinating on-site and virtual appointments

Participate in Quality Improvement Initiatives

Experience with front-line/patient facing health care clinic administrative work is essential

 

The Requirements:

 

Medical office experience is essential

Previous experience with Electronic Medical Records (EMRs) required. -  Telus Practice Solutions (PSS) EMR is an asset.

Excellent written, verbal and electronic communication skills

Proficient in MS Office Suite and an aptitude for adapting to new software and IT systems

Sound knowledge of medical terminology

Exceptional patient service skills

Experience working with multi-disciplinary teams

Ability to manage patient confidentiality at all times

We offer a great team based working environment with opportunities to let your excellence shine!