Summary of Duties

The PAA is responsible for co-ordination of patient flow and patient activities; administrative services for patient care unit; maintenance of patient records, staffing, scheduling, payroll and administrative support to patient care unit.

Qualifications/Skills

• One year of Community College

• Candidates who have successfully completed the Hospital’s PAA training and successfully met the requirements of the performance Review and Development Plan (I e. Confirmed in the PAA role) will be given priority consideration

• One year of Administrative/Business experience required in a health care setting

• Advanced computer skills

• Demonstrated knowledge of ESP staff scheduling system

• Keyboarding at 40 w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute

• Knowledge of software packages such as Word/Windows

• Patient and Family focused care philosophy required

• Ability to organize work effectively, and work at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks

• Excellent problem-solving and communication skills

• Excellent telephone/customer service skills

• Demonstrated ability to work in a team environment