Summary of Duties

The Data Analyst in the Release of Information Department is Responsible for:

• Providing timely response to requests for Release of Personal Health Information for all type of requests such as: Patients, insurance, legal, medicals, etc.
• Provide support to Risk Management by processing records required for medical/legal investigations
• Accurately track Release of Information Requests Using the Winrecs application system
• Ensure that requests are processed within established timelines.
• Generate weekly & monthly reports to identify outstanding requests.
• Generate invoices or statement for payment for services.
• Answer phones;
• Review charts to identify documentation requested and flag for photocopying.
• Access the Electronic Patient Record System to retrieve and print necessary patient information.
• Access Patient Care System to validate patient demographic information, visits, attending physician, etc.
• Access the departmental chart tracking & deficiency system to reserve and locate charts.
• Liaise with Medical Staff to ensure completion of documentation required to process a request.
• Submit referral forms and pertinent patient information to other facilities.
• Prepare patients’ record for Review and Capacity Board
• Process MyChart ROI requests
• Process MyChart delegate approvals

Qualifications/Skills:

• Completed Diploma in Health Information Management (HIM) from an accredited college, required
• Certification in Health Information Management with the Canadian Health Information Management Association (CHIMA), required
• Active member in good standing with CHIMA
• Recent experience in a Health Records Department – Release of Information environment  is a definite asset
• Proven sound knowledge of Personal Health Information Privacy & Security related acts & guidelines
• Ability to communicate effectively with all levels of staff and maintain good public relations with physicians, patients and other hospital staff
• Sound judgment and diplomacy
• Proven ability to respond effectively in stressful situations
• Excellent communication skills (both verbal and written)
• Effective time management, and resource management skills; able to work well under pressure and tight deadlines