The Patient Accounts team within Sunnybrook Health Sciences Centre’s Finance department has an immediate, temporary full-time (one year) opening for a Business System Analyst.  Patient Accounts is a high-volume, fast paced department responsible for all billing and collecting revenue across the Hospital.  This role will be responsible for supporting the department’s INFOR HRCM billing database, HL7 interface and other technical needs

RESPONSIBILITIES:

Reporting to the Manager, this position will be responsible for:

• Leading support for the HRCM billing database:
  • Updating and maintaining tables (pricing, insurance etc.)
  • Updating and maintaining access logins and permissions
  • Assigning deficiency codes and troubleshooting issues
  • Updating bill forms/reports in Crystal Reports
  • Testing and documenting all production changes
  • Reviewing day end reports to identify issues and taking necessary corrective actions
• Monitoring HL7 interface messages from the Hospital’s Patient Care System (Quadramed) to HRCM and coordinating resolution of any identified issues
• Troubleshooting application issues for end users and liaising with Infor as needed for solutions
• Creating ad hoc reports to support Management decision making using Crystal/ SQLPlus
• Generating, loading and submitting billing files to external payers (WSIB, OHIP etc.)
• Generating and transferring files to the Hospital’s external collection agency
• Executing monthly post to the general ledger (SAP) and ensuring accounts receivable control accounts are reconciled
• Generating accounts receivable aging reports
• Maintaining the department’s intranet website
• Monitoring system/user performance and identifying technical opportunities to improve efficiencies
• Leading activities relating to the installation and testing of new software releases
• Coordinate resolution of issues related to the online payments application
• Supporting the implementation of the HIS project
• Performing other special adhoc requests, assignments and analysis as needed

QUALIFICATIONS:

Mandatory:

• Successful completion of post-secondary education with specialization in computer systems and applications
• Minimum 3 years work experience in a role supporting both an Oracle database and HL7 interface
• Demonstrated experience with data extraction and report writing
• Proven project management skills
• Strong Crystal/SQLPlus skills
• Superior knowledge of Microsoft Office products (Word, Excel)
• Knowledge of SAP or other large ERP software
• Knowledge of TM1 or other data analytics tools
• Excellent written and oral communication skills with a strong customer centric approach

Preferred:

• Healthcare Revenue Management (HCRM) software experience
• SAP software experience