Summary of Duties

Working with the professional team, the Patient Service Partner: participates in the caring of patients by providing a variety of support services to the team and patients; participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service; and promotes and maintains good public relations with patients, visitors and Hospital staff.

Qualifications/Skills

• Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education

• PSW Certificate and completed the Sunnybrook PSP (formerly PSA) course required

• Must possess a Food Handler’s Certificate

• Recent PSP experience required, SBHC experience preferred

• Two years of related health care experience

• Recent experience with the elderly population

• Previous experience in Long Term Care setting preferred

• Demonstrated excellent communication skills (both written and oral)

• Must possess an Infection Control Core Competency Certificate

• Ability to work well as part of a multidisciplinary team

• Proven ability to work under pressure and to handle various tasks within a limited time frame

• Liaises with patients and visitors on a regular basis demonstrating excellent customer service