Summary of Duties:

Working with the professional team, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients.  Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff.  Patient Service Partner working on [unit] will be required to assist with patient care; decontamination of patients care areas and equipment. 

Qualifications/Skills:

• Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
• Applicants who have a PSW Certificate will be given priority
• Must have knowledge and ability to assist with direct fundamental patient care activities as required including ambulation, dressing, and turning/repositioning
• Sunnybrook PSP (formerly PSA) course preferred
• Recent PSP experience preferred
• Ability to read and write English
• Two (2) years of related health care experience
• Must be accustomed to high patient acuity
• Experienced with acute care setting
• Flexibility and willingness to take direction
• Excellent communication and interpersonal skills
• Proven ability to work under pressure and to handle various tasks within a limited time frame
• Must be prepared and able to use all personal protective equipment
• Liaises with patients and visitors on a regular basis demonstrating excellent customer service