Organizational Development Associate - Organizational Development - Regular Full-Time 2026-18438

We are seeking a self-initiating, innovative, creative team player to complement our Organizational Development & Leadership (OD&L) team – an individual who will share their skill, knowledge and wisdom, and with whom we can share the opportunity to do meaningful work with a team that is passionate about quality of service.

Sunnybrook Health Sciences Centre is one of Canada’s largest and most dynamic hospitals. Our 10,000 plus staff, physicians and volunteers provide the best care for critical times in the lives of the 1 million patients we see each year each year. We specialize in caring for Canada’s war veterans, high risk pregnancies, critically ill newborns, adults and the elderly, treating and preventing cancer, cardiovascular disease, neurological disorders, orthopaedic and arthritic conditions and traumatic injuries. We are fully affiliated with the University of Toronto and provide learning opportunities for more than 2,000 students annually. Interprofessional care, collaboration and education is woven into how we work and learn.

About this team

OD&L, through the Sunnybrook Leadership Institute (SLI), supports our employees, physicians and community partners to build the competencies and confidence to cultivate leadership that drives care, improves outcomes and advances innovations to turn challenges into opportunities. OD&L is committed to supporting all Sunnybrookers throughout their careers and leadership journeys, to foster the continued development of current and emerging leaders who will shape the future of healthcare. The work of OD&L supports Strategic Direction #4, Thriving People and Teams

About the job

OD&L is seeking an experienced and creative education professional to lead the full cycle of design, development, implementation, facilitation and evaluation of non-clinical learning experiences across the organization. The Organizational Development Associate (ODA) will use their facilitation expertise to deliver learning experiences based on adult learning principles, best practice methodology and educational technology tools with the aim of enhancing learner engagement, developing leadership competency and supporting organizational strategic directions.

Summary of Duties:

• Utilize best practices to conduct needs assessments/analysis, research, design, implementation and evaluation of corporate programs OD&L/SLI workshops, intact team interventions and other initiatives
• Facilitate Sunnybrook Leadership Institute (SLI) workshops and programs, and develop all associated learning materials
• Assist Manager with the development of ongoing curriculum for the Sunnybrook Leadership Institute (SLI)
• Deliver existing workshops and facilitate OD&L interventions to optimize individual and team effectiveness in multiple modalities including in-class (face-to-face) and technology based (virtual) platform through an effective blend interactive modalities, making ongoing improvement and updates.
• Stay current with emerging workplace learning and leadership best practices, trends and innovations and maintain knowledge of adult/workplace learning practices
• Research, design, develop and facilitate new topics and workshops in response to needs and objectives.
• Perform administrative tasks and provide exceptional customer service.
• Assist Manager and Director with research and analysis related to corporate projects
• Assists with other projects, team and organizational events as required
• Partner with technology to support responsible AI adoption

Qualifications/Skills:

• Master’s degree in relevant discipline an asset but not required e.g. Education, MBA (Organizational Behaviour), Human Resources, Organizational Psychology, Industrial Psychology, Leadership Studies, other related
• 6 to 10+ years of progressive experience in organizational development and organizational effectiveness working in large complex, unionized environments (healthcare preferred)
• Adult education and change management training and experience are assets
• Experience in facilitating workshops and programs in topic areas related to productivity, leadership, self-awareness, teamwork, change management, strategic thinking
• Instructional Design and Project Management skills and experience with demonstrated ability to design and execute on time-sensitive projects, workshops and intact team interventions
• Ability to be detail-oriented with good prioritization skills in a dynamic environment and deliver results on large and small scale projects
• Use critical thinking and analytical skills on evidence informed leading practices to guide decision making and solve problems
• Facilitation and consulting skills, including assessing needs to understand gaps and objectives
• Ability to deliver/facilitate learning using face-to-face, classroom, virtual and blended learning
• Ability to navigate difficult conversations, ability and understanding of, and experience with, complex team dynamics and group processes

• Champion and commit to equity, diversity, inclusion, allyship and life-long learning
• Demonstrated strategic and operational thinking/planning
• Demonstrates Sunnybrook’s values, recognizing one’s role in advancing the strategic directions and contribution to team/organizational culture
• Excellent attendance record required
• Superb interpersonal, collaboration and communication skills
• Proficient in M365, cloud-based computing

Competencies:

• Organizational design and effectiveness
• Change management
• Leadership and team development
• Facilitation and executive consulting
• Coaching and influencing
• People analytics and data literacy
• Project/program management
• Conflict resolution
• Digital and AI literacy
• Ethical decision-making
• Ability to work across functions and organizational levels

Preferred Certification or Experience:

• Change Management: CCMP, Prosci, or similar
• Project Management : PMP, CAPM, or similar
• Program Evaluation
• Psychometric Assessments: MBTI, TKI, SDI, DISC, Big Five, CliftonStrengths
• Professional/executive coaching: ICF, CPCC or ICF-accredited, or similar
• VitalSmarts (Crucial Learning): Crucial Conversations, Power of Habit, Getting Things Done
• Franklin Covey: 6 Critical Practices, Speed of Trust, Project Management Basics
• Institute for Performance and Learning (I4PL): CTP or CTDP