Clinic Secretary - Women & Babies – High Risk Clinic - Causal

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Date Posted: 6/12/2023

Location: Toronto, ON, Canada

Reference No.: 2023-230053

Position Type: Casual

Department: High Risk Obstetrics

FTE Status: 0.20

Hours of Work: Other

Campus Site: Other

Shifts Weekday Required: Other

Shifts Weekend Required: Other

Statutory Holiday(s) Required: No

We currently have a Causal opportunity for a Clinic Secretary in the Women & Babies – High Risk Clinic Department at our Bayview campus.

Hours of Work:

Weekdays: Days; 8hr shifts; As per schedule

Summary of Duties

  • Greets all patients to clinics, collect and process all required information, verify
  • health cards, prepare patient’s chart for clinicians and update clinic computerized
  • system with relevant patient data as required;
  • Responds quickly and effectively to all telephone inquiries
  • Relays information from clinicians to patients as directed;
  • Prepares monthly statistics and deliver as directed;
  • Schedules patients for clinics in a timely manner. Notify patients of appointment
  • times and reschedule appointments at either patient’s or doctor’s request;
  • Prepares and distributes a wide variety of clinic correspondence as directed and
  • provides receipts as required;
  • Sends out patient reports, requisitions and referrals as directed;
  • Organizes patient charts within the clinic and liaises with Health Data Records as
  • required to ensure safe and efficient movement of patient files;
  • Provides information to people inquiring about available services in clinic;
  • Orders supplies for the clinic as directed;
  • Other duties as assigned.


  • Recent related administrative experience in a clinical/medical office setting required.
  • Familiarity with SB patient registration and scheduling required.
  • Previous experience in busy Obstetrical outpatient setting required.
  • Demonstrated proficiency with MS Office (Word, Excel, Outlook) required. Typing speed 40 w.p.m. preferred Post-secondary medical secretarial diploma preferred.
  • Post-secondary medical secretarial diploma preferred.
  • Demonstrated familiarity with computerized scheduling and registration programs including PAS and Quadramed.
  • Demonstrated understanding of medical terminology required. Familiarity obstetrical related terminology required.
  • Demonstrated superior customer service skills and proven ability to effectively deal with emotional patients with patience, sensitivity and discretion.
  • Demonstrated superior interpersonal and communication skills required
  • Demonstrated effective organizational and time management skills

Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 230053 to:

Human Resources
Sunnybrook Health Sciences Centre

To apply, please click "Apply for Position" at the bottom of this page.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below. 

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.