Patient Services Partner - D4 Intensive Care Unit - Regular part-time 2023-231798

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Date Posted: 6/12/2023

Location: Toronto, ON, Canada

Reference No.: 2023-231798

Position Type: Regular part-time

Department: D4 Intensive Care Unit

FTE Status: 0.40

Hours of Work: Other

Campus Site: Other

Shifts Weekday Required: Other

Shifts Weekend Required: Other

Statutory Holiday(s) Required: No

We currently have a Regular Part-time (0.4 FTE) opportunity for a Patient Service Partner in the D4ICU located at our Bayview Campus.

Hours of Work:

Weekdays & Alternating Weekends: Nights; 8hrs; As per schedule

Statutory Holidays Required

Summary of Duties

Working with the professional team, the Patient Services Partner participates in the caring of patients by providing a variety of support services to the team and patients. S/He participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff. The Patient Services Partner working in the D4ICU will be required to assist with patient care and the decontamination of patient care areas and equipment.

Qualifications/Skills:

  • Applicants who have completed the Sunnybrook PSP (formerly PSA) course will be given priority
  • Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
  • Infection Prevention and Control Certificate required
  • Ability to read and write English
  • Two (2) years of related health care experience
  • Previous D4ICU experience an asset
  • Recent PSP experience required, critical care setting preferred
  • Must be accustomed to high patient acuity
  • Excellent communication and interpersonal skills
  • Proven ability to work under pressure and to handle various tasks within a limited time frame
  • Flexibility and willingness to take direction
  • Must have attended WHMIS training
  • Must be prepared and able to use all personal protective equipment
  • Liaises with patients and visitors on a regular basis demonstrating excellent customer service

Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 231798 to:

Human Resources
Sunnybrook Health Sciences Centre

To apply, please click "Apply for Position" at the bottom of this page.

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Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.


Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.