Manager, Operations - Creche - Regular Full-Time 2024-11012

The Crèche is a workplace and community centre of excellence providing early childhood education to infants and young children. The Crèche provides developmental programming in a nurturing environment that facilitates and promotes self-esteem, socialization, and independence by promoting innovative, high-quality programming in early childhood education. To learn more about Sunnybrook Crèche please visit https://sunnybrook.ca/content/?page=creche-childcare-centre

The Sunnybrook Crèche is seeking a motivated professional who thrives in a fast-paced environment to fill the role of Manager, Operations. Reporting to the Director, your position will provide:

Program Delivery

• Manage the day-to-day operational delivery of childcare services, ensuring license compliance with all government regulations and standards
• Manage professional staff scheduling, coverage and room assignments
• Monitor program and service delivery to ensure adherence to policies and best practices
• Maintain accurate records and documentation
• Implement health and safety activities

Program and Policy Development 

• Work with RECEs to develop and implement age-appropriate curricula activities and learning experiences that align with developmental milestones
• Develop and implement operational work processes to enable consistent practices
• Monitor programs and activities and operational work processes, making recommendations for change, as necessary

People Management

• Lead recruitment activities for RECEs and Assistant Childhood Educators and supply teachers
• Conduct performance evaluations, and facilitate learning opportunities
• Provide training, coaching and mentoring to ensure staff are engaged and possess the required skills
• Respond to staff requests on a variety of operational and HR issues

Relationship Management

• Communicate with parents and caregivers, to provide updates
• Provide support to the Director in the development and presentation of Board meeting materials; Liaise with the Board of Directors, in the Director’s absence
• Collaborate with external agencies and professionals to support the needs of children and families

Business administration

• Manage requests for program material needs (e.g. crafts, etc.)
• Provide input into the development of Human Resources policies and practices

Successful candidates will demonstrate the following:

• Postsecondary ECE Diploma or equivalent from a recognized college, university or AECEO; CPR and First Aid certification
• Minimum 5 years of experience in a daycare environment; 3+ years in a management / leadership role with an understanding of the challenges of managing the daily operational and staff components in a childcare centre
• Good knowledge of regulations governing licensed childcare to ensure that regulations are adhered to and implemented in the Crèche
• Advanced ECE teaching skills with age-appropriate program implementation experience
• Familiarity with Human Resources legislation (e.g. Employment Standards Act, Occupational Health & Safety Act, Ontario Human Rights Code, etc.)
• Ability to interpret and communicate HR policies to ensure compliance
• Knowledge of current trends and best practices in early childhood education including an understanding of psychological, sociological and developmental theories and principles
• Strong organizational and time-management skills with the capacity to prioritize and multi-task in a fast-paced environment
• Excellent communication and interpersonal skills
• Demonstrated problem-solving and issues resolution skills
• Change management skills to create an inclusive and productive work environment
• Knowledge of financial processes to support program requests
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Teams, SharePoint, etc.) and other internal software applications, as required

How to Apply

To apply, please forward your resume and cover letter to Sunnybrook Hiring committee by November 11, 2024.

This new position offers a salary range between $55,000 to $68,000 per year, based on experience. In addition to the annual salary, Sunnybrook Crèche also offers comprehensive benefits as part of the total compensation package.

Note: We thank all internal and external applicants for their interest, however, only those selected for further consideration will be contacted for an interview. Accommodation, if required, will be provided throughout the hiring process in accordance with the Ontario Human Rights Code.