Summary of Duties:

Working with the professional team, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff. Patient Service Partner working in the B4/B4ICU will be required to assist with patient care; decontamination of patients care areas and equipment.

Qualifications/Skills:

• Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education

• PSW Certificate or completed the Sunnybrook PSP (formerly PSA) course required

• Recent PSP experience required

• Infection Prevention and Control Certificate required

• Ability to read and write English

• Two (2) years of related health care experience

• Previous PSP experience in B4/B4ICU preferred

• Must be accustomed to high patient acuity

• Excellent communication and interpersonal skills

• Proven ability to work under pressure and to handle various tasks within a limited time frame

• Flexibility and willingness to take direction

• Must have attended WHMIS training

• Must be prepared and able to use all personal protective equipment

• Liaises with patients and visitors on a regular basis demonstrating excellent customer service