Summary of Duties:

The Medical Laboratory Assistant plays an integral role in the laboratory by providing support services to ensure quality patient care. This includes the following:

• Specimen handling -receiving, sorting, centrifuging, aliquoting, labelling and distributing specimens to work stations,
• Updating patient information, filing and retrieving records, verifying and registering patient demographics, answering phone calls
• Performing routine technical procedures
• Providing customer service assistance to address issues with patients, referring offices and internal departments
• Facilitating procurement of miscellaneous specimens
• Arranges for the transport of the specimens to the laboratory
• Maintains required inventory and forms, maintains work areas
• Practices in a safe manner, maintains a safe working environment and complies with IP&C policies
• Collects and documents workload statistics and files safety reports as required
• Collects and organizes documents as required
• Follows departmental procedures
• Participates in CQI initiatives and assists in training of staff
• Participates in On-call duties
• Performs other duties as required

Qualifications/Skills:

• Successful completion of Community College program for Medical Laboratory Assistant
• (MLPAO (previously known as OSMT) certification required
• CSMLS MLA certification an asset
• TDG certification
• Knowledge of privacy regulations related to confidential information
• Proficient computer skills required including MS OFFICE-EXCEL, Word
• Knowledge of registration of microbiology samples preferred
• Lab automation experience preferred
• Knowledge of specimen and diagnostic terminology with accurate spelling
• Experience handling all specimen types demonstrating good laboratory practice
• Previous experience with Sunquest Laboratory Information System and electronic Positive Patient Identification (ePPID) such as Sunquest Collect  preferred
• Demonstrated exceptional attention to detail and accuracy.
• Ability to understand and apply information to new situations.
• Excellent communication, interpersonal and organizational skills
• Ability to multi-task, prioritize effectively in a fast paced environment and complete assigned tasks in a timely manner.
• Demonstrated ability to work effectively as a team member and adjust to varying work assignments as needed, or work independently, as required
• Demonstrated satisfactory work performance, punctuality and attendance records
• All applicants will be subject to a practical assessment.