Summary of Duties

1. Provides secretarial and clerical support to the Patient Care Manager (PCM), Team Coordinator (TC) and Team members.
2. Provides reception and customer services for the Patient Care Unit.

3. Assists the PCM/TC with scheduling of staff and entering hours of work in computerized and manual payroll systems.
4. Assists with processing admissions, transfers and discharges of patients and copying physicians’ orders.

5. Works in collaboration with other PAs to support PA function on other units during absences or as needed.
6. Conduct their work in a safe manner; prevention, identification and reporting of safety issues and problems; taking corrective action, where possible; attendance at safety meetings / training / updates in accordance with the Hospital’s standards.
7. Other reasonable duties as assigned.

Qualifications/Skills

1. Completed secondary school diploma.
2. Post-secondary diploma in office administration preferred.
3. Successful completion of an accredited medical terminology course preferred.
4. A minimum of two years of related administrative experience, preferably in a health care setting preferred.
5. Proficiency with Microsoft Office (Outlook, Word and Excel) at an intermediate level preferred.
6. Previous experience with staff scheduling software systems preferred.
7. Ability to type 45 - 60 WPM with accuracy preferred.
8. Must have excellent organizational, communication, attention to detail, accuracy and customer services skills.
9. Evidence of good attendance, a satisfactory performance history and a discipline-free record required.