Donor Record Coordinator - Foundation - Regular Full-time 2026-18823

Title: Donor Record Coordinator

Department: Knowledge & Systems

Reports to: Executive Director, Knowledge, Systems & Strategic Support

Existing Vacancy: No

Location: 2075 Bayview Ave, North York, ON M4N 3M5 (K-Wing)

Who We Are

Sunnybrook Foundation inspires lasting support for Sunnybrook Health Sciences Centre, one of Canada’s largest and most dynamic health science centres impacting the lives of the more than 1.1 million patients it sees each year. Sunnybrook is ranked #3 in Canada and #30 worldwide in Newsweek Magazine’s World’s Best Hospitals 2026 list. This is the eighth consecutive year Sunnybrook has received this recognition.

Together with our donor community, Sunnybrook Foundation raises critical funds for Sunnybrook’s world class academic health sciences centre to achieve our shared vision to invent the future of health care. With ambitious goals ahead, the Foundation is committed to continuing to grow our results and impact as we help Sunnybrook to raise sights, uncover new possibilities, develop talent, and deliver exceptional care.

We are one team in pursuit of a common purpose – to inspire lasting support for Sunnybrook – and we are guided by our values: Build Connectedness, Act with Integrity, Meaningful Collaboration and Strive for Excellence.

Why Join Us

At Sunnybrook Foundation, purpose and passion drive us. We lead with our values and know that our diversity makes us stronger. Here, your work will help raise funds to shape the future of one of the world’s best hospitals, contributing to innovation and a profound impact on the communities we serve. You will collaborate, learn, and grow with a team united in our ambition.

Position Overview

The Donor Record Coordinator is responsible for entering critical donor and constituent data accurately, on time, and consistently in BBCRM. This role is responsible for fields that are restricted to protect data, and safeguards data quality by applying consistent standards, validating source information, and resolving discrepancies. Working within the Data team, the Coordinator ensures critical CRM information is reliable for fundraising, reporting, analytics, and decision-making.

During Project Neptune implementation, the role will report to the Project Neptune Director and provide dedicated support for data clean-up, migration readiness, and other implementation activities as required.

Key Duties and Responsibilities

• Responsible for maintaining the accuracy and quality of data within locked down BBCRM fields.
•  Enters and maintains critical constituent information including biographical, relationship, and other critical data elements in accordance with established data standards and controls
• Validates and ensures information is complete, accurate and consistently maintained across all records to support data management and reliable reporting
• Review data requests from Foundation teams, validate and process updates within established timeframes.
• Identify and correct data errors, duplicates, and inconsistencies in locked fields; escalate systemic issues.
• Maintain documentation of data entry procedures for restricted fields to support consistency and continuity.
• Identify opportunities to improve the efficiency, consistency, and accuracy of record-maintenance processes.
• Flag recurring data-quality issues that indicate a training or compliance gap and provide recommendations to close gaps
• Support periodic data audits and quality checks led by the Data team.

Qualifications and Competencies

Below are qualifications and competencies we believe the successful candidate will need for this role:

• 2+ years of experience in database administration, records management, or data entry, ideally in a fundraising, advancement, or CRM environment.
• Strong attention to detail and commitment to accuracy; with the ability to manage high-volume, repetitive data work while meeting established timelines
• Understanding of data privacy and confidentiality requirements for donor information.
• Strong written communication skills for documenting procedures and coordinating with requesting teams.
• Working knowledge of BBCRM or a comparable CRM platform is considered an asset.

Total Rewards Package

This role has been evaluated with an annual salary range of $47,000-68,000. The hiring range for this position is $47,000-58,000. The salary will be determined based on the successful candidate’s years of experience, qualifications and competencies that are relevant to this position.

In addition to salary, our competitive compensation package also includes, comprehensive health and dental benefits, HOOPP (Healthcare of Ontario Pension Plan), hybrid work environment with a minimum of two (2) days in office, two (2) float days each fiscal year and additional Sunny Days (paid Foundation office closures around select long weekends and in late December).

We thank all applicants in advance. Only those selected for an interview will be contacted. Sunnybrook Foundation does not use AI to screen job applications.

​​​We know that everyone’s career journey looks a bit different and experience comes in many forms. If you’re unsure whether your experience matches all of the requirements but still think this would be a great fit, we encourage you to apply.

Sunnybrook Foundation values equity, diversity and inclusion within the workplace and is committed to fostering a work environment where employees can bring their whole selves to work, are valued for their diversity, and feel a sense of belonging.

Sunnybrook Foundation is committed to providing an inclusive and accessible recruitment experience for all candidates. If you require accommodations at any stage of the hiring process, please let us know when you are contacted