Hours of Work: Weekdays: Days, 8 hrs; As per schedule with some flexibility required
Positions available: 2 Full-time
Who we are:
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community. Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre. The Library Services is situated within the Education Portfolio and is considered a strategic enabler that is accessible to Sunnybrook staff, physicians, educators, volunteers, researchers, and students, serving 10,000+ staff and more than 5,000 learners across the Sunnybrook system offering leading medical information and resources with remote access. As a facilitator of education, engagement and collaborative action, Library Services is committed to supporting strategies that promote equity, engagement, accessibility and inclusion in all care, learning, research and working environments. Through leadership and vision, Library Services supports initiatives that enable antiracism, anti-oppression, health equity, joy at work, accessibility, sustainability practices, and future learning opportunities for patients and family.
Reporting to the Library Services & Simulation Centre Director and working in collaboration with colleagues/partners across the organization, the successful candidate is innovative and enthusiastic with strong commitment to inventing the future of healthcare.
The role demands proactive engagement with staff and teams across three sites to ensure that information, research, and training needs are met. The position expects advanced knowledge of medical databases (e.g. MEDLINE, CINAHL, PubMed, etc.), literature search strategy development, highly developed technical/computer literacy skills, superior client management skills, advanced experience with citation management programs, project management competencies, and knowledge of medical terminology.
• Conduct literature searching including systematic and scoping reviews; provide reference services, orientation and provide research consultations and assist/train library users in the use of electronic medical and scientific databases, online catalogues, internet, books, journals, etc.
• Design and deliver library instructional activities (in person and virtual) i.e. classroom training, orientation, workshops, one-on-one training, etc. and organize and assist in promotional activities such as exhibitions, displays, open house, demos, educational seminars, marketing materials etc.
• Assist Director in planning, maintaining, updating, designing, developing, and launching of information architecture such as online information portals, Intranet, and Internet websites, as well as various databases, other online resources, guides, and service projects to promote technology-enhanced teaching and learning activities
• Proficient/knowledgeable in using LibGuides and other software to develop, review, update and host online information portals, and library websites via content management system.
• Actively engaging with staff, physicians, students, patients and family, volunteers, and partners to facilitate learning and research
• Planning, designing and information gathering, holding focus groups with stakeholders; traveling between campuses to provide services as required inclusive of inventory analysis
• Adding curated and recommended e-content, reviewing and revising portal links, and assist with collection development activities and technical processing of all materials and inputting of information into the integrated Library management system (e.g. Alma/Primo)
• Communicates with health professionals in designated program area(s), solicits suggestions for possible additions or cancellations of journals, books, databases, and other resources
• Selects, assesses, and evaluates print and online resources to support staff, students and physicians in specific program areas; ensures collections across the three sites are current and relevant
• Maintenance and data input for online journals and e-books holdings lists; communicate with vendors to resolve access issues, etc. as needed
• Develop (online/print) marketing materials for Library’s services, resources, facilities, inclusive of dissemination.
• Assist Director in liaising with the Health Science Information Consortium of Toronto, other library networks, and content providers/vendors to maintain resource subscriptions/purchases; research on cost-effectiveness and usage of different types of resources and other services, and provide recommendations to the Director.
• Conduct surveys to collect users’ feedback in collection development and library services.
• Provide customer service to all library users, inclusive of help desk.
• Assist Director in planning and organizing meetings and reviewing meeting materials, minute taking and management of department’s files and documents and perform auditing, weeding, shelving, ILL and reproduction services.
• Contributes to effective decision-making regarding library services and programs.
• Applies effective change management strategies to assure effective implementation of change and acceptance by stakeholders.
• Creates an organizational structure that enables a culture of teamwork and exemplary service.
• Ensures that library volunteers and students are recruited, trained, and supported effectively.
• Keeps abreast of current developments in library services and programs through attendance at training workshops, seminars and conferences as budget allows.
• Builds relationships with Sunnybrook and Community key stakeholders, including the local library system, and other associations and entities. Attends relevant meetings.
• Represents the Library at community functions and promotes public awareness
• Ensures implementation of the vision and strategic direction outlined for Library Services, Education and Corporate Plan
• Develops procedures that guide safe, efficient and effective library operations.
• Remains current about trends in health education, the principles of adult education, and online learning.
• Assist Director in tracking spending on collection development areas, budgeting assigned areas and creating policies, procedures, and workflows of library operations and invoice processing, inclusive of Accounts Payable
• Assist Director in initiating and preparing applications for funding for projects and programs, and follows through on reports as required
• Maintain daily statistics of all services and usage of resources, assist the team in the compilation and reporting of data
• Any other work/project as assigned by the Director from time to time and as required by Library.
• Master's degree in Library/Information Science accredited by the American Library Association
• A minimum experience of 3 years is preferred in an academic health sciences environment (preferred)
• Demonstrated knowledge of software and Integrated library systems and demonstrated skills, such as LibGuides, Screencast-o-matic, Canva, Microsoft Office, EndNote, CMS, and SharePoint
• Experience with library automation technology e.g. Ex Libris’ Alma/Primo and initiatives to learn new technologies. Working knowledge in cataloguing is essential.
• Experience in developing library promotional and instructional materials/activities and strong interest in planning and developing creative promotional, teaching/learning materials including interactive tutorials for library users
• Demonstrated knowledge of Canadian medical libraries, health care system, copyright laws and library legislations, ILL Systems, bio-medical and scientific print and e-resources, products and services and experience delivering instruction and library tours and orientations.
• Demonstrated proficiency in evidence-based research and information sources and bio-medical database searching. Ability to conduct both precise and broad curated literature searches, preferably using MEDLINE/PubMed and other key health sciences databases
• Familiarity with the concepts of evidence-based practice
• Project management skills to plan, organize and coordinate various activities: events, library displays, outreach, ability to communicate and collaborate with health care professionals and scientists.
• Enthusiastic, resourceful, punctual and detail-oriented with excellent analytical, organizational, and problem-solving skills and passion for continuous improvement
• Excellent computer skills (e.g. Microsoft Office, Outlook, Reference Manager, and other programs/applications and internet-based resources), and verbal and written communication skills
• Creativity (artistic/design skills) and forward-thinking
• Commitment to customer-oriented service, including Help Desk duties, and ability to work in an interdisciplinary team environment as well as independently with minimum supervision
• Demonstrated ability to adjust priorities, take initiative, set goals, manage time wisely, and make quick effective decisions in a fast-paced environment
• Demonstrated ability to collaborate as an effective member of a team, meet deadlines, excellent interpersonal, communication, and organizational skills
• Demonstrated ability to work creatively, collaboratively, and effectively and to promote teamwork, diversity, equity, equality and inclusiveness
• Ability to keep current with and embrace new technologies
• Medical archival collection experience (preferred)