Medical Administrative Assistant - Nephrology Division - Temporary full-time 2024-7453

 The Sunnybrook Department of Medicine Association is seeking a Medical Administrative Assistant to cover a 12-month maternity leave position in the Nephrology Division.

We are a large medical practice of over 150 doctors and 95+ medical administrative staff and we are seeking an exceptional individual to join our team to provide administrative support to physicians, their practices and clinics.

Experience in the Accuro EMR system is an asset

POSITION SUMMARY:

The position provides administrative support to physicians, their practices and clinics. The Administrative assistant will be responsible for the clinical, administrative, and educational services associated with the operation of the physicians’ practices.

RESPONSIBILITIES:

Responsibilities include; but are not limited to:

• Answering the phone and returning voicemails
• Responding to patient and physician emails
• Managing and maintaining physician schedule
• Coordinating appointments with other departments and clinics
• Coordinating activities with external sites involved in the physicians’ practice
• Transcription of letters and medical notes on an EMR system
• Electronic filing and chart organization
• Managing all patient bookings; inquiries and scheduling appropriate tests; and running in-person clinics
• Coordination of OHIP billings
• Coordinating room bookings
• Providing coverage for outpatient clinics when required
• Supporting physicians in their academic and education roles
• Coordinating students, residents and fellows schedules, and educational rounds
• Providing educational support for medical students/residents/fellows in the Nephrology Division
• Scheduling zoom meetings for rounds and sending calendar invites

ROLE REQUIREMENTS:

• College Diploma in a related discipline, or recognized equivalent, or a combination of education and experience is required.
• Demonstrated advanced working knowledge of Microsoft Word, Excel and Outlook.
• Minimum of 3 years’ experience in a medical administrative assistant role. Hospital experience is preferred
• Proven knowledge of medical terminology
• Ability to use Accuro EMR is an asset
• Demonstrated ability to take initiative and act independently using sound judgment as well as accepting directions
• Demonstrated excellent written and oral communication skills and good team player skills
• Excellent time management skills; attention to detail; the capacity to prioritize by assessing situations to determine urgency
• Ability to work independently and balance multiple work demands, including time sensitive requests
• Excellent interpersonal skills and ability to relate to and work well with a diverse group of individuals
• Tact and discretion in dealing with sensitive and confidential issues
• Ability to maintain strict confidentiality
• Demonstrated experience working in a high-volume, fast-paced clinic