Patient Administrative Associate - Veterans Centre K1E Palliative Care - Casual 2024-8499

Summary of Duties

The PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for this inpatient care unit; and maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit.

Qualifications/Skills

• One year of Community College required.
• Medical Terminology course preferred.
• Must achieve successful completion of Sunnybrook Health Sciences Centre’s PAA training within specified timeframe.
• One year of Administrative/Business experience required; in a health care setting preferred.
• Demonstrated effective Person-Centred Care/Customer Service behaviour.
• Working knowledge of software packages such as MS Word/Windows required.
• Proven accurate keyboarding skills at 40 net w.p.m. OR data entry at 106 net keystrokes per minute.
• Demonstrated ability to organize work effectively with adaptability, as well as work at a fast pace in an unpredictable environment.
• Excellent problem-solving, interpersonal and communication skills: oral, written and comprehension.
• Tact and diplomacy in handling and dealing with confidential information; sensitivity working with oncology patients and family essential.
• Demonstrated ability to work effectively in an interprofessional team environment.