Patient Admin Associate - Ambulatory Mental health - Temporary Full Time 2024-9685

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Date Posted: 7/22/2024

Location: Toronto, ON, Canada

Reference No.: 2024-9685

Position Type: Temporary full-time

Department: ECT Procedures

FTE Status: 1.00

Hours of Work: 8 hrs

Campus Site: Bayview

Shifts Weekday Required: Days

Shifts Weekend Required: No Weekends

Statutory Holiday(s) Required: No

  • Summary of Duties

    The PAA provides clerical support to all areas of Ambulatory Mental health as assigned. This includes staffing, scheduling, payroll, registering patients in QuadraMed, telephone contact with patients to set up appointments, setting up charts, co-ordinating patient flow, maintaining of patient records, fielding phone calls and queries. In collaboration with other PAAs in the program, covers patient reception, registering patient visits, maintain workload statistics, set up, maintain and closes patient files. Covers for other clerical staff as required during vacations, breaks and absences. 

     

     

    Qualifications/Skills

    • One year of Community College- Medical Terminology course preferred
    • One year of Administrative/Business experience in health care setting required
    • Demonstrated Patient-Focused Care/Customer Service behaviour
    • Knowledge of software packages such as Word/Windows
    • Keyboarding at 40 w.p.m with maximum 5% error rate
    • Ability to organize work effectively, and work at a fast pace in an unpredictable environment
    • Excellent problem-solving and communication skills
    • Demonstrated ability to work in a team environment
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Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.


Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.