Patient Care Manager II - Holland Operating Room - Regular Full-Time 2024-11120

Summary of Duties

Reporting to the Director of OR and Related Services, the PCM position will be responsible for but not limited to leadership for the Operating Rooms and Perioperative Services at the Holland Centre. The PCM will be responsible for leading the team towards a common vision, excellence in patient care, and facilitating the achievement of operational and patient focused care objectives.  The role includes creating a supportive environment for patients and staff, facilitating staff and inter-professional team development, managing budgets, human and material resources, within a quality management framework. 

The PCM II will have a personal drive and the need to achieve results by working to accomplish unit outcomes and setting goals and priorities that maximizes the use of resources and has the ability to inspire others to work toward a common goal by engaging and empowering staff

Qualifications/Skills

• Master’s Degree (Nursing Health Sciences or Business) required
• A College of Nurse’s Certificate of Competence required
• Minimum three (3) years recent Surgical Suite experience required
• Recent relevant managerial experience required
• Working knowledge of O.R. booking systems preferred
• Working experience with case costing required
• Commitment to patient-centred care
• Proven knowledge and skills with daily patient flow activities
• Demonstrated success in establishing, leading and maintaining positive change and continuous quality improvement
• Demonstrated ability to plan, organize, set and accomplish goals and objectives in a complex, fast-paced environment
• Demonstrated ability to lead a strong patient care team and facilitate a collaborative work environment
• Excellent interpersonal and communication skills
• Proven leadership, coaching, team building, conflict resolution and decision–making skills
• Demonstrated commitment to academic excellence and innovation
• Ability to effectively collaborate with multi-professional care teams
• Strong Human Resource Management skills, including knowledge of applicable legislation (i.e. Human Rights, Employment Standards, Occupational Health & Safety Act, etc.)
• Ability to work effectively and demonstrate composure under pressure/stressful conditions and to meet multiple and competing deadlines
• Working knowledge of computer software (i.e. MS Word, Outlook, Excel, PowerPoint