Administrative Assistant - Department of Family & Community Medicine - Temporary Part-Time 2026-16973

The Education Project Support admin for the education program in the Sunnybrook Department of Family & Community Medicine (DFCM), is responsible for supporting the Education Coordinator, Post-Graduate Education Leads, Undergraduate Education Leads, faculty and residents, and working with regulatory, educational and accreditation bodies as required. This position reports to the Chief of the DFCM.

Focusing on innovation, the Sunnybrook Academic Family Health Team (SAFHT) provides comprehensive, integrated primary care to patients with complex care needs. We work in collaboration with Sunnybrook Health Sciences Centre, the Regional Geriatric Program, the University of Toronto Department of Family and Community Medicine and other community organization partnerships. As an integrated and coordinated hub of care, we provide our local community with efficient, quality care that is patient-focused and aligns with patients’ care goals. Our team remains committed to caring for patients and their families across the life cycle through collaborative teamwork, health promotion and prevention, system navigation with advanced access, mental health programs and chronic disease self-management.

One of the key functions of the Department of Family and Community Medicine, part of University of Toronto’s Faculty of Medicine, is post-graduate family medicine resident education. The Education Coordinator is a key role in supporting the medical education mandate of the SAFHT and the DFCM.

Duties

• Supports the organization of postgraduate and undergraduate educational activities.
• Manages logistical arrangements for weekly lectures and education-core days, including room bookings, scheduling, presenter coordination, materials collection and thank you letters.
• Coordinates the distribution, collection and review of post-lecture resident evaluations.
• Assist with the timely coordination, collection and accurate data entry of postgraduate and undergraduate learner evaluations.
• Orient and train new undergraduate and postgraduate learners in the effective use of the electronic medical record (EMR) system.
• Support scheduling of medical learners in the various training clinics.
• Support scheduling of after-hour duties for medical residents and accurate data entry in the hospital system.
• Monitor and respond to voicemail communications when needed.
• Monitor and document faculty participation in development activities, including PROMPT, ALARM, and fetal surveillance training.
• Track obstetrical volumes.
• Work closely and collaboratively with community sites, such as Vibrant Community Health, to ensure consistent program delivery.
• Along with the Education Coordinator, frequently engage and communicate with the education leads from the University of Toronto.
• Providing administrative assistance to the Physician Leads of Postgraduate Education,  Undergraduate Education, and Family Medicine Obstetrics Lead(s).
• Performing cross-functional duties as assigned and/or required.
• Performing other duties consistent with the job classification as assigned and/or required.

Qualifications

• Completion of a relevant post-secondary Diploma or Degree.
• Three (3) years related office administration support experience is an asset.
• Experience in a Microsoft Office and ability to work with various software programs.
• Experience working in an Academic Health related environment an asset.
• Client service oriented with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds, and characteristics bring richness to the challenges or situation at hand.
• Excellent organizational and time management skills.
• Excellent interpersonal and customer service skills.
• Excellent verbal and written communications skills.
• Ability to produce high quality work in accordance with Hospital standards.
• Ability to work effectively and efficiently under pressure.
• Demonstrated ability to use good judgment in assessing difficult situations.
• Ability to effectively handle confidential matters and materials.
• Ability to prioritize multiple competing tasks.
• Ability to adapt and problem-solve while working in a fast-growing, dynamic department.
• Successful candidates must possess strong communication and collaborative skills to work closely with the Educational Coordinator.