Patient Administrative Associate - D5 Neurosurgery, Orthopedic Surgery, Trauma Program

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Date Posted: 7/8/2024

Location: Toronto, ON, Canada

Reference No.: 2024-9582

Position Type: Temporary full-time

Department: D5 Neurosurgery Orthopaedic Unit

FTE Status: 1.00

Hours of Work: 8 hrs

Campus Site: Bayview

Shifts Weekday Required: Evenings

Shifts Weekend Required: No Weekends

Statutory Holiday(s) Required: No

Summary of Duties

The PAA is responsible for co-ordination of patient flow and patient activities; administrative services for patient care unit; maintenance of patient records, staffing, scheduling, payroll and administrative support to patient care unit.



  • One year of Community College; Medical Terminology course preferred.

  • One year of Administrative/Business experience in a health care setting preferred.

  • Typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute.

  • Advanced computer skills with a high degree of accuracy.

  • Outstanding Customer Service Skills Essential.

  • Ability to organize work effectively, and work at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks.

  • Excellent problem-solving skills, ability to deal with conflict and communicate appropriately with residents, families and staff.

  • Demonstrated understanding and ability to work in an interprofessional team environment.

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Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.