Administrative Coordinator - Barzakay Clinic - Regular Part time 2024-11346

Summary of Duties: 

Under the direction of the Barzakay Brain Health Clinic Patient Care Manager, the Administrative Coordinator will be responsible for:

• Overseeing the coordination of the schedules for all outpatient Barzakay Clinics
• Collaborating with clinical/support staff and physicians and their office staff to resolve scheduling conflicts and ensure scheduling is aligned to meet patient care needs and meet access demands.
• Maintaining a record of master physician/provider scheduling templates.
• Overseeing the scheduling of clinics based on defined guidelines and ensuring optimization of clinic resources.
• Setting up clinics accurately within the various EMR systems as per established parameters.
• Providing coordination and implementation support in implementing new processes and improving on established scheduling processes and arranging programming changes to scheduler configuration system and information systems, as needed.
• Facilitating the identification, implementation and monitoring of continuous improvement initiatives related to key clinic scheduling processes.
• Providing coverage and support to the team, as needed.

Qualifications/Skills:

• Relevant university or college degree or commensurate experience in a clinic setting;
• High degree of computer literacy, including experience working with scheduling software applications and their configuration;
• Working knowledge of Organisational Information Systems such as Accuro, SunnyCare, QuadraMed are preferred;
• Minimum (2) years’ experience in an administrative position in a hospital/health care setting that required clinic coordination;
• Excellent interpersonal skills and ability to work well with a diverse group of individuals;
• Strong verbal and written communication skills;
• High degree of attention to detail;
• Ability to exercise tact and discretion when dealing with sensitive and highly confidential issues;
• Highly organized, ability to prioritize tasks and flexible to accommodate changing demands in a fast paced environment;
• Ability to adapt to change and implement plans and processes to meet the evolving needs of the patients and clinic;
• Creative thinker with the ability to come up with outside-the-box-solutions to challenging problems;
• Other duties may be assigned to support clinic functions.